Why am I unable to upload files to FiDrive Cloud?

There are several common reasons you might be unable to upload files to FiDrive Cloud:

1. File size exceeds the limit – Ensure your file size does not exceed the maximum upload limit allowed by your plan.

2. Storage quota is full – Check if your cloud storage space is full. If your quota is reached, you will need to delete existing files or upgrade your plan.

3. Unsupported file type – Some file types may not be allowed. Confirm that the file type you’re uploading is supported by FiDrive Cloud.

4. Internet connectivity issues – A weak or unstable internet connection can interrupt uploads. Try again on a more stable network.

5. Temporary system issue – There may be a temporary server or service issue. Wait a few minutes and try again.

If you continue to experience problems after checking the above, please contact our support team with details such as the file name, size, and any error messages you received. You may submit ticket via customer portal under help center at https://portal.ipserverone.com/support/ticket/create or email to support@ipserverone.com.