Can I use auto debit instead of top-up?
Yes, you can set up automatic payments (auto debit) for your services instead of manually topping up.
To enable auto debit, follow these steps:
-
Log in to the Customer Portal.
-
Navigate to NovaCloud, locate the Available Balance button, and click it.
-
A pop-up will display your Cloud Credit Breakdown. Toggle the Automatic Credit Reload slider to enable it.
- Follow the next process to complete the auto-recurring debit.
After auto debit is enabled, payments will be automatically processed 8 days before the service expiry date.
For more detailed guidance, you may refer to this article:
Auto Cloud Credit Top-Up for Cloud Instance
If you need further assistance, feel free to contact our Support Team through the Customer Portal.