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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Delete Previously Viewed Emails from the Spam folder using Email Disk Usage in cPanel. Spam emails that you’ve already reviewed and confirmed as unwanted can be safely removed to free up storage space. The Email Disk Usage feature allows you to efficiently delete all previously viewed spam messages in one action, helping you maintain a cleaner Spam folder.

Prerequisite

• Access to your cPanel login page.

Step-by-Step Guide

Step 1: Log in to cPanel

• Access and log in to your cPanel account using your username and password.

Step 2: Open Email Disk Usage

• In the Home page, under Email, click Email Disk Usage.

Step 3: Select the Email Account

• From the Account menu, select the email account you want to manage.

Step 4: Locate the Spam Folder

• In the Mailbox table, find the Spam folder for your email account.
• Click Manage button next to the Spam folder.

Step 5: Select Previously Viewed Email Removal Option

• From the Messages to Delete menu, select Previously viewed.

Step 6: Delete the Previously Viewed Emails

• Click Delete Permanently to remove all previously viewed emails from your Spam folder.

Step 7: Verify Deletion

• A success message confirming successful deletion will appear.
• Additionally, you may check your email directly to confirm the deletion was successful.

Conclusion

By following these steps, you can delete previously viewed emails from the Spam folder using Email Disk Usage in cPanel. This helps you maintain a cleaner Spam folder by removing messages you’ve already reviewed and confirmed as spam.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.