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How to Delete Old Emails from Spam Folder using Email Disk Usage in cPanel

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Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Delete Old Emails from the Spam folder using Email Disk Usage in cPanel. The Spam folder collects unwanted and potentially harmful emails that are filtered by spam detection systems, and these messages can accumulate over time consuming valuable disk space. Using the Email Disk Usage feature, you can efficiently remove spam emails that are 1 year old or more to free up storage space.

Prerequisite

  • Access to your cPanel login page.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Email Disk Usage

  • In the Home page, under Email, click Email Disk Usage.

Step 3: Select the Email Account

  • From the Account menu, select the email account you want to manage.

Step 4: Locate the Spam Folder

  • In the Mailbox table, find the Spam folder for your email account.
  • Click Manage button next to the Spam folder.

Step 5: Select Old Email Removal Option

  • From the Messages to Delete menu, select 1 year old or more.

⚠️ Important Note:

  • Once emails are deleted permanently, they cannot be retrieved.
  • Make sure you have backed up any important messages before proceeding.

Step 6: Delete the Old Emails

  • Click Delete Permanently to remove all emails that are 1 year old or more from your Spam folder.

Step 7: Verify Deletion

  • A success message confirming successful deletion will appear.
  • Additionally, you may check your email directly to confirm the deletion was successful.

⚠️ Important Note: Deletion of old emails via Email Disk Usage in cPanel only works for emails that are one year old or older.

Conclusion

By following these steps, you can delete old emails from the Spam folder using Email Disk Usage in cPanel. Regularly removing old spam messages helps keep your mailbox clean and frees up valuable storage space.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

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