Search Our Database

How to Automatically Move Emails to Sent Folder using Global Email Filters in cPanel

Last updated on |
by

Introduction

This Knowledge Base article provides a concise, step-by-step guide on How to Automatically Move Emails to the Sent Folder using Global Email Filters in cPanel. Global Email Filters create uniform rules across all email accounts in your cPanel. While the Sent folder normally stores outgoing messages automatically, this filter can be used for specialized scenarios, such as automatically filing copies of incoming emails that contain specific forwarding headers or auto-responses that you want to track as sent correspondence across your organization.

Prerequisite

  • Access to your cPanel login page.
  • An active email account in your cPanel.

Step-by-Step Guide

Step 1: Log in to cPanel

  • Access and log in to your cPanel account using your username and password.

Step 2: Open Global Email Filters

  • In the Home page, under Email, click Global Email Filters.

Step 3: Create a New Filter

  • Click Create a New Filter.
  • Add or Change the filter’s Name, Rules, or Actions as needed.
    1. Filter’s Name: The label for your filter (e.g., Block Promo Emails).
    2. Rules: Conditions that trigger the filter (like sender, subject, or keywords).

Step 4: Configure Actions

  • Under Actions, select Deliver to Folder from the dropdown menu.
  • Click Browse and select Sent from the folder list.
  • Click Create to save the filter.

⚠️ Important Note: Global Email Filters apply to all email accounts under your cPanel.

 

Step 5: Verify the Changes

  • A successful message will appear to confirm the changes are applied successfully.
  • Check that the filter appears in the Current Filters table and click Edit to check that the current filter’s details reflect the changes you made.

Conclusion

By following these steps, you can automatically move emails to the Sent folder using Global Email Filters in cPanel. This specialized configuration can support unique email tracking requirements across all your email accounts, though it’s recommended for advanced workflows only.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.

Related Article