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How to Request CPU Limit Increase in Customer Portal

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Introduction:

As a cloud infrastructure user, there may be instances where your existing resource allocation restricts your ability to deploy necessary services or secure resources, particularly when encountering a limit on available CPU capacity. CPU resources are a crucial component of compute and performance management within the IP ServerOne environment.

This professional guide outlines the precise steps required to request an increase in your CPU limits within the Customer Portal. This crucial process of scaling your compute resources is managed efficiently through the NovaCloud interface, ensuring that you can initiate resource expansion as soon as additional capacity is needed.

The procedure involves accessing the dedicated Limits section under the NovaCloud menu. By following the structured steps outlined below, you will successfully navigate the Customer Portal to formally submit your capacity expansion request for CPU limits and support your ongoing infrastructural and compute requirements.

Prerequisites:

  • The user must have established credentials and active access to the Customer Portal.
  • Limit increases are requests not immediate self-service activations that require review.

Step-by-step Guide:

Step 1: Access NovaCloud Services

  • On the left-hand navigation menu of the Customer Portal, click on “NovaCloud”.
  • This section provides access to your cloud computing resources.

Step 2: Navigate to Limits

  • From the expanded NovaCloud menu, click on “Limits”.
  • This section allows you to manage restrictions on your provisioned resources.

Step 3: Initiate the Request

  • Within the Limits area, locate the section pertaining to CPU and click “Request More”.

Step 4: Enter Request Details and Submit

  • You must provide the necessary details for your request:
    1. Key in the Date.
    2. Key in the Contact Number.
    3. Key in Addition details.
    4. Once all details are entered, click “Submit”.

Step 5: Conclude the Process Click Close

  • Finally, click “Close” to finish the submission process.

Conclusion:

Upon successfully completing the steps outlined in this guide, you have formally submitted your capacity expansion request for CPU limits within the Customer Portal. This action, managed through the NovaCloud interface, is crucial for ensuring you can scale your compute resources and support your ongoing infrastructural requirements.

Should you encounter any issues or require further assistance regarding your resource limits or other concerns, please do not hesitate to reach out to the support team. You can contact the team via email at support@ipserverone.com or through the 24×7 Hotline +603 2026 1688. Additionally, support can be reached by submitting a Support Ticket.