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Introduction

This Knowledge Base article provides a simple, step-by-step guide on How to Scan the Public FTP Space for Viruses in cPanel. The Public FTP Space is the directory where files are stored for public access through FTP. Scanning this space ensures that malicious files are detected before they can harm your website or be downloaded by visitors. Regular scans help maintain account security and protect both you and your users from potential threats.

Prerequisite

• Access to your cPanel login page.

• The scan will cover all files in your Public FTP Space, usually located under /home/username/public_ftp/.

Step-by-Step Guide

Step 1: Log in to cPanel

• Access and log in to your cPanel account using your username and password.

Step 2: Open Virus Scanner

• Under the Advanced section, click Virus Scanner.

Step 3: Select Scan Public FTP Space

• In the Virus Scanner interface, choose Scan Public FTP Space to scan all files that are publicly accessible via FTP.

Step 4: Start the Scan

• Click Scan Now to begin scanning.

Step 5: Monitor Scan Progress

• During the scan, the interface will display:
  • File: Number of files scanned vs total files.
  • Data: Amount of data scanned vs total data.
  • Scanner Progress: Current scan progress.
  • Infected Files: Any malicious files detected in the FTP directory.

Step 6: Wait for Completion

• The scan duration depends on the number and size of files in the Public FTP Space.
• Larger file collections may take several minutes to complete.

Step 7: Verify Scan Results

• Once the scan is complete, a pop-up window will appear showing the results.
  • If no threats are detected, the message “Virus Scan Complete, No virus found.” will appear. Click Close to return to the Virus Scanner interface.
  • If infected files are detected, they will be listed in the results. Review them carefully and take the necessary action.

Conclusion

By following these steps, you can easily scan the Public FTP Space in cPanel for viruses. Performing regular scans ensures that malicious files do not spread through your FTP directory, keeping your account and visitors safe.