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How to Create Redis with Create Instance from One-Click Application in Customer Portal

Last updated on Oct 31,2025 |

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Cloud, Getting Started, Need Help, Portal

by xiangwen

Introduction:

For users of the Customer Portal who need to store data directly in RAM, allowing for extremely fast data reads and writes, and thus speeding up applications by reducing latency compared to disk-based systems, deploying a Redis instance is a powerful solution. This guide is designed to assist you in creating such a high-performance Redis cloud instance. You will learn how to utilize the ‘Create Instance from One-Click Application’ feature within the NovaCloud > Redis section of the Customer Portal. This method enables you to select a fresh operating system image and configure your instance to benefit from enhanced memory performance, including the option for RAM Optimised plans, to meet your application’s demands for superior responsiveness.

Prerequisites:

Users must first register and log in to their Customer Portal account.
Users need to top-up their account with sufficient credit.
Pre-configured Public Key(s) for Secure Access.
At least one private network is required to launch the instance

Step-by-step Guide:

Step 1: Accessing the NovaCloud Dashboard

Once logged in, on the left-hand side menu, locate and click on “NovaCloud” to expand its sub-menu.

Step 2: Navigating to the Redis Section

Within the expanded NovaCloud dropdown menu, find and click on “Redis”. This action will direct you to the Redis management interface.

Step 3: Initiating Instance Creation from One-Click Application

On the Redis management page, you will see several options. Click on “Create Instance from Application”.

Important Note ⚠️: You may create an instance with applications built-in from scratch. This option allows you to pair new database, cache, queue or big data alongside instance.

Step 4: Select Redis

This is implied by directly selecting “Database”.
Under the “One-Click Application” section, select the “Cache” category from the dropdown menu, then click on the “Redis” application icon and choose 7.2 as the Redis version.

Step 5: Select Your Instance Plan

Next, you will need to select a plan for your instance. You can choose a “General Cloud” plan, depending on your performance requirements.

Important Note ⚠️:

You can choose a “RAM Optimised” plan, depending on your performance requirements.

The “RAM Optimised” option is particularly suitable for Redis instances due to its fast data read and write capabilities, which reduce latency.

Step 6: Specifying Volume Size

You will then need to key in the desired Volume Size for your instance’s storage.

Important Note ⚠️: The volume size must be at least 10 GB and no more than 1000 GB.

Step 7: Attaching a Project and Naming Your Instance

Here, you can optionally select a Project to attach your instance to.
Afterwards, enter a name for your instance in the “Instance Name” field.
Once done, click “Continue”

Important Note ⚠️: The instance name can only contain letters, numbers, underscores and dashes, and is between 1 and 60 characters long.

Step 8: Selecting a Public Key

On the next screen, you need to select a Public Key from the dropdown menu. This key will be used to access your instance.

Important Note ⚠️: If you don’t have an existing public key, you will need to generate or import one first; the list will automatically reload once a key is available.

Step 9: Enter Redis Credentials

The system auto-generate Redis username and Redis password, but you have the flexibility to change them.

Important Note ⚠️: Crucially, use a strong password and remember it, as these credentials are required for accessing and managing your Redis database.

Step 10: Configure Redis Security Group Access

Under the section, “Would you like to open the following ports in the security group?”, system automatically enable the toggle for “Open security group for Redis (TCP 6379)” and choose to “Allow access from all IP”.

Tips 🖊️: You can choose to “Allow access from this IP only” for enhanced security.

Step 11: Applying Predefined Security Group Rules

Review and apply any predefined security group rules as needed. Options typically include “Allow HTTP/S Traffic”, “Allow Remote Desktop”, “Allow SSH”, and “Allow ICMP”.

Step 12: Assigning Security Groups

You can also assign specific security groups to your instance. This allows for fine-grained control over network access to your Redis instance.

Important Note ⚠️: If you don’t have an existing Security Group, you can skip for this step.

Step 13: Select Network Attachments

Under “Select Network to Attach”, ensure “Private Network” is enabled to assign a public IP address to your instance.
Click “Create” to finalize.

Step 14: Confirming Cloud Instance Creation

A “CONFIRM CLOUD INSTANCE CREATION” pop-up will appear.
You must scroll to the bottom of this pop-up and click “Create” again to confirm.

Important Note ⚠️: All instances are charged hourly. Once an instance is launched, credits will be deducted immediately on a prorated basis until the end of the current hour. Standard hourly charges will apply there after.

Step 15: Viewing Instances

After confirmation, a pop-up indicating that your request to launch an instance has been queued will appear. Click on “Instances” to navigate to the “All Cloud Instances” page where you can monitor the provisioning status.

Step 16: Verifying Successful Provisioning

On the “All Cloud Instances” page, you should now see your newly created Redis instance listed with a status of “Creating” or “Active”, indicating that the provisioning process is underway or complete.

Conclusion:

This guide has successfully demonstrated how to create a Redis instance using the One-Click Application feature in the Customer Portal. This streamlined process allows for the rapid deployment of a fully configured Redis application without the need for manual server setup or complex technical configurations.
Upon confirming the cloud instance creation, your Redis instance was queued for provisioning, and its status can be monitored within the “All Cloud Instances” section of your Customer Portal. It is important to remember that all instances are charged hourly, with credits deducted on a prorated basis, and for security reasons, outgoing SMTP traffic is restricted. This automated deployment significantly reduces setup time, allowing you to establish a robust caching solution efficiently.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.