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How to Create Cloud Instance(s) that contain Redis in Customer Portal

Last updated on Sep 25,2025 |

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Cloud, Getting Started, Need Help, Portal

by xiangwen

Introduction:

Redis, a powerful open-source, in-memory data structure store, is highly valued for its speed and versatility. It functions effectively as a database, cache, and message broker, making it ideal for use cases such as real-time analytics, session management, and efficient queuing. By leveraging Redis, you can significantly improve application responsiveness, reduce database load, and enhance overall system throughput.
This guide provides a comprehensive and professional overview of how to create Cloud Instance(s) that contain Redis directly within the IPServerOne Customer Portal. By following these streamlined steps, you will be equipped to deploy Redis-enabled instances with ease, enabling your projects to leverage its robust functionalities for optimal performance and efficiency. The process involves navigating the NovaCloud section of your portal and selecting the appropriate options for Redis instance creation.

Prerequisites:

Users must first register and log in to their Customer Portal account.
Users need to top-up their account with sufficient credit.
Pre-configured Public Key(s) for Secure Access.
At least one private network is required to launch the instance.

Step-by-step Guide:

Step 1: Accessing the NovaCloud Dashboard

Once logged in, on the left-hand side menu, locate and click on “NovaCloud” to expand its sub-menu.

Step 2: Navigating to the Redis Section

Within the expanded NovaCloud dropdown menu, find and click on “Redis”. This action will direct you to the Redis management interface.

Step 3: Select Redis

This is implied by directly selecting “Redis” under “Cache”.
Under the “One-Click Application” section, select the “Cache” category from the dropdown menu, then click on the “Redis” application icon.

Step 4: Select Your Instance Plan

Next, you will need to select a plan for your instance. You can choose a “General Cloud” plan, depending on your performance requirements.

Important Note ⚠️:

You can choose a “RAM Optimised” plan, depending on your performance requirements.

The “RAM Optimised” option is particularly suitable for Redis instances due to its fast data read and write capabilities, which reduce latency.

Step 5: Specifying Volume Size

You will then need to key in the desired Volume Size for your instance’s storage.

Important Note ⚠️: The volume size must be at least 10 GB and no more than 1000 GB.

Step 6: Attaching a Project and Naming Your Instance

Here, you can optionally select a Project to attach your instance to.
Afterwards, enter a name for your instance in the “Instance Name” field.
Once done, click “Continue”

Important Note ⚠️: The instance name can only contain letters, numbers, underscores and dashes, and is between 1 and 60 characters long.

Step 7: Selecting a Public Key

On the next screen, you need to select a Public Key from the dropdown menu. This key will be used to access your instance.

Important Note ⚠️: If you don’t have an existing public key, you will need to generate or import one first; the list will automatically reload once a key is available.

Step 8: Enter Redis Credentials

The system auto-generate Redis username and Redis password, but you have the flexibility to change them.

Important Note ⚠️: Crucially, use a strong password and remember it, as these credentials are required for accessing and managing your Redis.

Step 9: Configure Redis Security Group Access

Under the section, “Would you like to open the following ports in the security group?”, system automatically enable the toggle for “Open security group for Redis (TCP 6379)” and choose to “Allow access from all IP”.

Tips 🖊️: You can choose to “Allow access from this IP only” for enhanced security.

Step 10: Applying Predefined Security Group Rules

Review and apply any predefined security group rules as needed. Options typically include “Allow HTTP/S Traffic”, “Allow Remote Desktop”, “Allow SSH”, and “Allow ICMP”.

Step 11: Assigning Security Groups

You can also assign specific security groups to your instance. This allows for fine-grained control over network access to your Redis instance.

Important Note ⚠️: If you don’t have an existing Security Group, you can skip for this step.

Step 12: Select Network Attachments

Under “Select Network to Attach”, ensure “Private Network” is enabled to assign a public IP address to your instance.
Click “Create” to finalize.

Step 13: Confirming Cloud Instance Creation

A “CONFIRM CLOUD INSTANCE CREATION” pop-up will appear.
You must scroll to the bottom of this pop-up and click “Create” again to confirm.

Important Note ⚠️: All instances are charged hourly. Once an instance is launched, credits will be deducted immediately on a prorated basis until the end of the current hour. Standard hourly charges will apply there after.

Step 14: Viewing Instances

After confirmation, a pop-up indicating that your request to launch an instance has been queued will appear. Click on “Instances” to navigate to the “All Cloud Instances” page where you can monitor the provisioning status.

Step 15: Verifying Successful Provisioning

On the “All Cloud Instances” page, you should now see your newly created Redis instance listed with a status of “Creating” or “Active”, indicating that the provisioning process is underway or complete.

Conclusion:

This guide has successfully outlined the process for creating Cloud Instance(s) that contain Redis within the Customer Portal. By following these instructions, you leveraged the NovaCloud > Redis section and the Redis One-Click Application to deploy a Redis instance efficiently.
Upon confirming the cloud instance creation, your Redis instance was queued for provisioning, and its status can be monitored in the “All Cloud Instances” section of your Customer Portal. It is important to remember that all instances are charged hourly, with credits deducted on a prorated basis, and outgoing SMTP traffic is restricted for security purposes. This streamlined deployment method facilitates the quick establishment of a robust Redis caching solution.

Should you encounter any issues or have any questions, our support team at IPSERVERONE is always here to assist you. Don’t hesitate to reach out to us at support@ipserverone.com for any help you need.