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Introduction

This guide provides a detailed, step-by-step process to unsuspend a user account in DirectAdmin. DirectAdmin is a powerful web hosting control panel that simplifies account management. As an administrator, this guide will assist you in restoring user access to DirectAdmin efficiently.

Prerequisites

• Administrator access to the DirectAdmin control panel.
• The targeted user account must exist and be currently suspended.

Step-by-step Guide

Step 1 : Log in to DirectAdmin

• Log in to DirectAdmin with admin credentials

Step 2 : Navigate to user list

• Next to the search bar, click on User to list out all users.

Step 3 : Unsuspend the user

• Identify the suspended user you intend to unsuspend. Once confirmed, tick the box of the user and click on Unsuspend

• A notification will appear once unsuspended.

• You may check back on the user list to ensure that the user is truly unsuspended.

Conclusion

By following these steps, you can successfully unsuspend user accounts in DirectAdmin. This process ensures that users regain access to their accounts quickly and efficiently.

For further assistance or if you encounter any issues, please contact our support team at support@ipserverone.com.