How can I check on a technical issue on behalf of my client?

You may assist your client with technical issues if you are an authorized contact for their account, or if your client has delegated you as a secondary user, particularly as the technical contact.

If you have been assigned a technical role, you can:

• Log in to the client portal and submit a support ticket via the Help Center.
• Alternatively, send an email to support@ipserverone.com.
• For urgent matters, you may also contact us by phone at 03-2026 1688.

Please ensure you have the necessary authorization and account details when reaching out for support.