Let me talk to agent To connect with a live agent, you can choose “Connect with Support Member” option if available. If the option is not visible, type “human” and our AI chatbot will guide you to connect with a live agent. Please note that live agents are available during office hours, from 9:00 AM
Please resume my service as soon as possible To resume your service quickly, please make sure your payment has been completed. If you paid through the Customer Portal:Your service will be renewed automatically once the payment is successful. No further action is needed. If you paid via online bank transfer:Please forward your payment slip to
Do I get access to manage DNS settings when I purchase domain from you? Yes. You can manage your .MY domain’s DNS settings through IP ServerOne’s Customer Portal at https://portal.ipserverone.com, as long as your domain is using our name servers: 1510.ipxcdn.com and ns-2379.ipxcdn.com. We offer a free DNS plan that includes 2 DNS records. If